Terms and Conditions
Welcome to HomeEase SG Pte Ltd. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before placing any orders or using our services.
1. General
HomeEase SG Pte Ltd operates an online platform for the retail of household goods, including home essentials, kitchenware, cleaning supplies, and furniture accessories. We also provide delivery, installation, and customer support services related to our products. Our business is located at 18 Boon Tat Street, #05-42, Singapore, Central Region, 069803.
2. Use of Website
You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site. Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.
3. Product Information
HomeEase SG Pte Ltd strives to provide accurate and up-to-date product descriptions, pricing, and availability. However, we do not guarantee that all information is complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are as stated at the time of order and do not include any applicable taxes, shipping, or installation fees unless stated. Payment must be made according to the payment methods provided on the website.
5. Delivery and Installation
HomeEase SG Pte Ltd offers delivery and installation services within designated areas in Singapore. Delivery times are estimated and not guaranteed. We are not responsible for delays caused by events beyond our control. Customers are required to provide accurate delivery information and be available at the specified location during the delivery and installation appointment.
6. Returns and Refunds
Returns are subject to our return policy and applicable conditions. Products must be returned in their original condition and packaging unless damaged or defective. Certain items may be non-returnable due to hygiene or safety reasons. Refunds or exchanges will be processed after inspection of the returned products.
7. Intellectual Property
All content on this website, including images, text, logos, and graphics, is the property of HomeEase SG Pte Ltd or its licensors and is protected by Singapore and international intellectual property laws. Unauthorized use or reproduction of any content without prior written permission is prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, HomeEase SG Pte Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. Our total liability for any claims arising out of or related to our products or services shall not exceed the amount paid by you for the relevant product or service.
9. Privacy
While our privacy practices are detailed separately, by using our services, you acknowledge and consent to how we collect, use, and protect your information, consistent with applicable laws.
10. Changes to Terms
HomeEase SG Pte Ltd reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website after any changes constitutes acceptance of the revised terms.
11. Governing Law
These terms and conditions are governed by the laws of Singapore. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
For any inquiries or issues concerning these terms and conditions, please contact us at our company address:
HomeEase SG Pte Ltd
18 Boon Tat Street, #05-42
Singapore, Central Region
069803
Thank you for choosing HomeEase SG Pte Ltd. We look forward to serving your household needs.